Support Center

Everything you need to get up and running with Strava MCP Server

Quick Start

Get connected in under 30 seconds

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Troubleshooting

Common issues and solutions

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Contact Support

Get personalized help

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Quick Start Guide

1

Connect Your Strava Account

Visit our homepage and click "Connect with Strava" to authorize secure access to your fitness data.

https://stravamcp.comConnect with Strava → Authorize
2

Get Your Personal MCP URL

After authentication, you'll receive your unique MCP server URL on the dashboard.

https://stravamcp.com/mcp?token=YOUR_UNIQUE_TOKEN
3

Configure Your AI Assistant

Add your MCP URL to your preferred AI assistant and start asking about your fitness data!

Poke.com

Add new MCP server → Paste URL → Start chatting

Claude Desktop

Update config file → Add server entry → Restart

AI Assistant Configuration

Poke.com Setup

  1. 1 Go to your Poke.com dashboard
  2. 2 Click "Add MCP Server"
  3. 3 Paste your MCP URL
  4. 4 Save and start asking about your Strava data!

Claude Desktop Setup

  1. 1 Open claude_desktop_config.json
  2. 2 Add your server configuration
  3. 3 Restart Claude Desktop
  4. 4 Start asking about your fitness data!
{
  "mcpServers": {
    "strava": {
      "command": "YOUR_MCP_URL"
    }
  }
}

Common Issues & Solutions

"Authentication Required" Error

Problem: AI assistant shows authentication error when trying to access Strava data.

Solutions:

  • • Ensure you're using your personal MCP URL with the correct token
  • • Check that your Strava authentication hasn't expired
  • • Try reconnecting your Strava account on the dashboard
  • • Verify your AI assistant supports HTTPS MCP servers

Connection Timeouts

Problem: AI assistant can't connect to MCP server or requests time out.

Solutions:

  • • Verify your MCP URL includes /mcp at the end
  • • Check your internet connection
  • • Ensure your AI assistant supports the MCP protocol
  • • Try accessing the URL directly in your browser to test connectivity

"No Recent Activities" Message

Problem: MCP server shows no activities even though you have Strava data.

Solutions:

  • • Check your Strava privacy settings - activities might be private
  • • Ensure you've granted the required permissions during OAuth
  • • Verify you have recent activities in your Strava account
  • • Try disconnecting and reconnecting your account

Token Expired Issues

Problem: Authentication works initially but stops working after some time.

Solutions:

  • • Our system automatically refreshes tokens - this should be rare
  • • If it persists, visit your dashboard to check status
  • • Reconnect your Strava account to get fresh tokens
  • • Contact support if automatic refresh isn't working

Example AI Queries

Try these natural language queries with your AI assistant once connected:

Activity Queries

"Show me my recent Strava activities"

"What was my fastest run this month?"

"Get heart rate data from my last cycling workout"

"How many miles did I run this week?"

Analysis Queries

"Compare my performance this month vs last month"

"What are my personal records?"

"Find popular segments near my location"

"Show me my training consistency"

Contact Support

Get Personal Help

Can't find the answer you're looking for? Our support team is here to help you resolve any issues with your Strava MCP integration.

Email Support

help@stravamcp.com

Response within 24 hours

Support Hours

Monday - Friday

9 AM - 6 PM UTC

What to Include in Your Message

  • Detailed description of the issue
  • Steps you've already tried
  • Which AI assistant you're using
  • Any error messages you received
  • Your browser and operating system